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Voici une shipping policy pour mewtually.com, dans le même esprit que la legal notice. J'ai mis des valeurs par défaut réalistes pour une marque de bracelets DTC — ajuste les délais et frais selon ton fulfillment réel.
Shipping Policy
Thank you for supporting Mewtually. Every order helps feed shelter cats — and we want to get your bracelet to you as smoothly as possible. Here's everything you need to know about shipping.
Order Processing All orders are processed within 1 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods or promotions, processing may take a little longer — we appreciate your patience.
You'll receive a confirmation email once your order is placed, and a second email with tracking information once it ships.
Shipping Times & Rates
| Destination | Estimated Delivery | Cost |
|---|---|---|
| United States | [7–12] business days | $4.90 / Free over 3 Bracelets] |
| United Kingdom | [5–8] business days | $3.90 |
| European Union | [8–15] business days | $3.90 |
| Rest of World | [10–20] business days | $4.90 |
Estimated delivery times are not guaranteed and begin once the order has been processed and shipped. Delays caused by carriers, customs, or external events are outside our control.
Order Tracking Once your order ships, you'll receive a tracking number by email. Please allow up to [48] hours for the tracking link to become active.
Customs, Duties & Taxes For international orders, customs fees, import duties, or taxes may apply depending on your country. These charges are the responsibility of the customer and are not included in the product or shipping price. Mewtually has no control over these fees and cannot predict their amount.
Lost, Delayed, or Damaged Packages If your tracking shows no movement for an extended period, or your package arrives damaged, contact us at [support@mewtually.com] and we'll make it right. For lost packages, please reach out within [30] days of the expected delivery date.
Incorrect Shipping Information Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us immediately at support@mewtually.com — we'll do our best to update it before the order ships.
Questions? Reach out anytime at support@mewtually.com and our team will be happy to help.